Website hosting agreement

This agreement is made to obtain website hosting services.

Website hosting agreements vary in length and complexity depending on many factors, including:

•     The size, nature, and complexity of the website.

•     The scope of services being provided.

•     Whether the website is to be hosted on shared equipment or on dedicated equipment used only for the customer's website.

•     Customers’ requirements.

When parties negotiate the agreement, the following should be considered:

·    Who will be providing website maintenance and support services besides hosting.

·    If a customer may need hosting services for several websites in the future, it is good to agree on the rates for every subsequent purchase.

·    Details of the website and hosting service required.

·    Equipment and other hardware, software, technology, and other materials a provider may use to provide the website hosting services.

·    If a provider provides website support services as well, minimum service levels the provider must achieve and remedies if the provider fails to achieve them.

·    Whether the provide will have access to the customer’s systems and security concerns in this regard.

·    Who is responsible for updating the website content.

·    Data security, privacy, disaster recovery, and other provisions may be required to protect the customer.