This agreement is made to obtain website hosting services.
Website hosting agreements vary in length and complexity depending on many factors, including:
• The size, nature, and complexity of the website.
• The scope of services being provided.
• Whether the website is to be hosted on shared equipment or on dedicated equipment used only for the customer's website.
• Customers’ requirements.
When parties negotiate the agreement, the following should be considered:
· Who will be providing website maintenance and support services besides hosting.
· If a customer may need hosting services for several websites in the future, it is good to agree on the rates for every subsequent purchase.
· Details of the website and hosting service required.
· Equipment and other hardware, software, technology, and other materials a provider may use to provide the website hosting services.
· If a provider provides website support services as well, minimum service levels the provider must achieve and remedies if the provider fails to achieve them.
· Whether the provide will have access to the customer’s systems and security concerns in this regard.
· Who is responsible for updating the website content.
· Data security, privacy, disaster recovery, and other provisions may be required to protect the customer.